SimpleOPS

Security at SimpleOPS

Your business data is critical. We take its protection seriously with industry-standard security practices, isolated infrastructure, and continuous monitoring.

Infrastructure Security

Isolated Customer Environments
Every customer instance runs on its own dedicated virtual server. Complete separation ensures your data is never co-mingled with other customers.
Global Data Center Network
Choose from 13 data centers worldwide. Your data stays in the region you select - EU, Americas, or Asia-Pacific.
Encryption Everywhere
All data encrypted in transit (TLS 1.3) and at rest (AES-256). Database, backups, and file storage - everything is encrypted.
Network Security
Private networking, enterprise-grade firewalls, and DDoS protection. Each instance is isolated at the network level.

Compliance & Certifications

Our infrastructure provider maintains rigorous compliance certifications.
ISO 27001
UpCloud's infrastructure is ISO 27001 certified, the international standard for information security management.
SOC 2 Type II
Annual third-party audits verify security controls for data protection, availability, and confidentiality.
GDPR Compliant
Full compliance with EU General Data Protection Regulation. Data Processing Agreements available on request.
PCI DSS Ready
Infrastructure meets PCI DSS requirements for organizations handling payment card data.

Application Security

Authentication
Secure password hashing (Argon2), optional two-factor authentication, and secure session management.
Role-Based Access
Granular permissions ensure users only access what they need. Full audit logs track all actions.
Secure Development
Security built into our CI/CD pipeline with automated testing, dependency scanning, and code reviews.
Regular Penetration Testing
Third-party security assessments identify vulnerabilities before they become problems.

Operational Security

24/7 Monitoring
Continuous monitoring of infrastructure and applications with automated alerting for anomalies.
Automated Backups
Daily encrypted backups with point-in-time recovery. Backups stored in separate locations.
Incident Response
Documented procedures ensure rapid response to security events. Customers notified within 24 hours of any breach.
Uptime SLA
99.9% uptime guarantee backed by our infrastructure provider's enterprise SLA.

Global Data Center Network

Powered by UpCloud's world-class infrastructure. Choose the region that best suits your compliance and latency requirements.

Europe

Helsinki, Finland
FI-HEL1
Helsinki, Finland
FI-HEL2
Frankfurt, Germany
DE-FRA1
Amsterdam, Netherlands
NL-AMS1
London, United Kingdom
UK-LON1
Madrid, Spain
ES-MAD1
Warsaw, Poland
PL-WAW1
Stockholm, Sweden
SE-STO1

Americas

New York, USA
US-NYC1
Chicago, USA
US-CHI1
San Jose, USA
US-SJO1

Asia-Pacific

Singapore, Singapore
SG-SIN1
Sydney, Australia
AU-SYD1

Questions about security?

Our team is happy to discuss our security practices in detail or provide documentation for your compliance requirements.
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